❖ Salary: 150,000 - 200,000 MMK (Negotiable)
❖ Location: Yangon
❖ Industry: Automotive, Building Materials, Commercial & Industrial Equipment Supplier
About the Role
We are looking for a competent Cash Collector to contact customers and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Our Cash Collector should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.
Job Responsibilities
✅ Works with coworkers to set debt collection strategies.
✅ Leads the debt collection process for assigned customers.
✅ Contacts customers by phone, email, and mail to recover a debt.
✅ Keeps detailed notes and records of all communications and actions.
✅ Answers questions customers have about billing statements.
✅ Negotiates partial repayments and payment plans when possible.
✅ Keeps track of payment due dates and sends reminders.
✅ Updates the account status when the debt has been paid.
✅ Investigates billing errors and disputes and follows up with customers.
✅ Sends necessary paperwork to customers and credit bureaus promptly.
✅ Maintains confidentiality and the utmost discretion.
✅ Collaborates with lawyers if legal action is required.
✅ Uses debt collection software, CRM & ERP software
✅ Complies with all local laws and regulations as well as company policies.
Requirements
📌 High school diploma; Bachelor’s degree is a plus
📌 At least 2 years of collections, customer service, or sales experience is required.
📌 Knowledge of billing procedures and collection techniques (e.g. skip tracing)
📌 Familiarity with laws related to debt collection (e.g. FDCPA)
📌 Working knowledge of MS Office and databases
📌 Comfortable working with targets
📌 Patience and ability to manage stress
📌 Excellent communication skills (written and oral)
📌 Skilled in negotiation
📌Problem-solving skills
Remark
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Apply Now
Viber 💬 : +959 980142483
Email 📧: recruitment@winstores.com
Messenger 💬: m.me/winstoremm

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Thank you for considering a career with Win Store Co., Ltd. We look forward to receiving your application.

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